Ans. Please don't worry, Please send a email to support@buyrefurbishedlaptops.in with your issue. You can return the product within 10 days anytime. We will send you replacement as per your request. replacement process will take 2-3 days time to process.

Ans. 10 days of replacement / refund warranty along with 1 month of comprehensive warranty.

Ans. Yes. We use GST No. But there is sometime different situation where As per provisions of rule 32(5) of the CGST Rules, 2017, we issue with Bill of supply . ITC can not be claimed on margin scheme if rule this has been applied for your order. Check your invoice received to your registered email. You can read this blog to know more about section 32(5)- https://www.indiafilings.com/learn/gst-margin-scheme/ You can read this notification section (IV) rule no. iii to know more about taxation on renewable products ( ewaste)- http://pib.nic.in/newsite/PrintRelease.aspx?relid=173406

Ans. Refurbished Products are mainly left over products when New technology arrives and current model becomes obsolete.

For example, Lenovo T61 was manufactured by Lenovo on 2007 . Before selling all the stock, market changed and new technology in laptop arrived with more robust features. so left over products are exported to different countries as refurbished model to sell out all the stock.

Ans. If you are more concerned for 100% perfection in terms of functionalities and capabilities of product with more than decent appearance, You should buy refurbished laptop which will save your resource/amount which you can use in other important aspect of your business.

if you are concerned for physical appearance of product with with latest design and don't mind spending ( wasting ) more than double of amount getting somewhat low capabilities of the product ( Laptop), You should refrain from buying refurbished laptop and go for new one.

Yes. All our laptops are already configured Genuine operating system ( windows 10 for most of the product & windows 7 for some of the products )along with Microsoft Office 2016 version . If you need specific version of windows , you have to contact support@buyrefurbishedlaptops.in with your order ID and request for specific version.

Ans. As the technology evolves, People are more inclined towards compact and faster storage option such as flash drive using USB 3.0 etc rather than optical drive so we no longer provide the optical drive with our product as you can use flash drive , pen drive , external hard disk etc to compensate for optical drive.

Ans. Laptop & Power adapter